Terms and Conditions

Welcome to Sovereign Bank! By accessing or using our services, website, and mobile applications, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using any of our services.

1. Acceptance of Terms

By accessing or using Sovereign Bank’s services, website, or mobile app, you agree to abide by these Terms and Conditions. If you do not agree to these terms, you should not use our services or visit our website.

2. Services Provided

Sovereign Bank provides various financial services, including but not limited to, account management, loans, bill payments, and other banking services. The specific features and services available to you will depend on your account type and eligibility.

3. Account Security and Responsibility

You are responsible for maintaining the confidentiality of your account credentials, including your username, password, and PIN. You agree to notify Sovereign Bank immediately of any unauthorized access or use of your account. You are also responsible for ensuring that all information you provide to us is accurate and up to date.

4. Use of Our Website and Services

You agree to use our website and services for lawful purposes only. You will not engage in any activity that may disrupt or harm our services, website, or the experience of other users. Prohibited activities include but are not limited to:

  • Violating any applicable laws or regulations
  • Attempting to access or modify systems, data, or accounts without authorization
  • Uploading or distributing malicious software or viruses

5. User-Generated Content

By using our services, you may be able to submit content, such as feedback or reviews. You grant Sovereign Bank a non-exclusive, royalty-free license to use, modify, and display this content. You also agree that your content will not violate the rights of any third party or be defamatory, unlawful, or harmful.

6. Fees and Charges

Certain services provided by Sovereign Bank may be subject to fees. These fees will be disclosed to you at the time of service, and you agree to pay all applicable fees for the services you use. You are responsible for reviewing the fee schedule for the services you access.

7. Privacy

Your use of Sovereign Bank’s services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

8. Termination of Services

Sovereign Bank reserves the right to suspend or terminate your access to our services at any time, for any reason, including but not limited to violations of these Terms and Conditions or any applicable laws. You may also terminate your account at any time by contacting us directly.

9. Limitation of Liability

Sovereign Bank will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, website, or mobile app. In no event shall Sovereign Bank’s liability exceed the amount you have paid for the specific service in question.

10. Indemnification

You agree to indemnify and hold Sovereign Bank, its affiliates, employees, and agents harmless from any claims, losses, or damages arising from your violation of these Terms and Conditions or your use of our services.

11. Dispute Resolution

Any disputes related to these Terms and Conditions will be governed by the laws of the state in which Sovereign Bank is headquartered. You agree to resolve any disputes through binding arbitration, rather than in court, unless prohibited by law.

12. Changes to Terms

Sovereign Bank reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be reflected at the top of the document. By continuing to use our services after any updates, you agree to the modified terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state where Sovereign Bank operates, without regard to its conflict of law principles.